Last week, BOLDplanning retuned to Albany, New York, where company representatives, Chad Bowers, contractor and BOLDplanning co-founder (pictured), and Will Minkoff, Training Manager, conducted mid-term Continuity of Operations (COOP) workshops for the New York Department of Tax and Finance.

Since implementing the platform and working with our team of certified planning experts, the Department has developed COOP plans for more than 80 business units. The plans, as with all COOPs, establish policy and guidance for continuing the delivery of essential functions in the event of a disruption. They also include instructions for relocating personnel and critical resources to an alternate facility, or facilities, if warranted.   

For the New York Department of Tax and Finance, COOP planning is not a luxury; it is a necessity. The Department administers more than 40 state and local taxes and fees, including more than $14 billion in local sales tax and $8 billion in local income tax. In regard to real property taxes, it oversees the administration of more than $50 billion annually, and works directly with nearly 1,000 local governments. The Department is also responsible for the administration of the State’s treasury, and that’s no small change.

As always, it was a pleasure spending time with the many departmental planners at the New York Department of Tax and Finance. Keep up the great work, and we’ll see you again soon!