The BOLDplanning team has some of the best and most experienced continuity planners in the business. We look forward to meeting you!

Fulton Wold, CBCP
Founder & President

Fulton is recognized around the country as an expert in the area of Hazard Mitigation Planning and Continuity Planning, with particular focus on natural disasters. He is a sought-after speaker at industry conferences and is emerging as a thought leader in the field of Business Continuity Management and Emergency Operations Planning. Fulton has received accreditation through the Disaster Recovery Institute International and maintains his status as a Certified Business Continuity Professional (CBCP).

After graduating from the University of Mississippi with a major in Business Administration, Banking and Managerial Finance, he became an expert on Geographical Information Systems (GIS) technology in Emergency Operations Centers (EOCs). During this period Fulton also assisted in the development of new technologies for making weather data available on tablet computers and integrating GIS and disaster notification systems.

Fulton manages extensive planning initiatives across the United States. He has completed over 50 state and local projects during the past decade, including DMA2000 compliant Hazard Mitigation Planning Initiatives for Oklahoma, Arkansas, Kansas, New Mexico, and his home state of Tennessee. Fulton has been an appointed member of the Arkansas Governor’s Earthquake Advisory Council since 2008.

Fulton’s proficiency in Hazard Mitigation allowed him to facilitate the nation’s first Federal Emergency Management Agency (FEMA) approved web-enabled natural disaster mitigation plan in Oklahoma: This plan was also one of the first in the nation to receive an “Enhanced” rating by FEMA.

Fulton has responsibilities in Continuity of Operations Planning (COOP) as well. He is the acting project manager for the DeKalb County, Georgia COOP planning initiative that has received praise from DeKalb County first responders.
Since 2009, Fulton has served as the lead project manager for the Oklahoma State Department of Health COOP at its primary headquarters and all 77 county branch locations. This project has included HSEEP tabletop and full-scale exercises, and after action reporting.

Fulton’s latest projects focus on K-12 and higher learning preparedness. He is currently working with school districts and universities across the country to develop cutting edge web-based emergency plans that will become vital assets in all phases of a campus emergency event.

When Fulton is not on an airplane or serving his clients, he enjoys time at home in Nashville, Tennessee with his three children and Labrador retriever.


Hannah Coffey, CBCP, PMP
Chief Technical Author and National Program Manager

Hannah is BOLD’s Chief Technical Author and Program Manager nationwide; with almost two decades of technical authorship in environmental, government, and automotive/transit sectors, she has implemented emergency plans in Arizona, California, Texas, Minnesota, New Mexico, and Virginia, as well as liability analyses in Turkey, the Balkans and the Mid-East. She is an HSEEP Master Practitioner.

She is the Program Manager for Sacramento, California’s Fire District EOP, the State of Rhode Island, 7 college campuses in the Near Capitol Region (NCR),  multiple EOP and COOP Programs for the Greater Austin, Texas Metro area, the St Paul/Minneapolis Metro Region, and coordinates BOLD’s EMAP compliance for client’s coast to coast. Hannah has deployed to multiple State and Federal Disasters for ESF 7 and 11 operations, including Hurricane Sandy, Katrina, the Animas River Spill in 2015, and the Tuscaloosa Tornado outbreak of 2011. She received her degrees in Environmental Science and Classical Languages with a minor in Political Science from the University of Maine, and her MA in English from the University of Tennessee Chattanooga; she believes that the ultimate goal of Emergency Management is to translate preparedness into a calm and concise language, not using fear as its primary vocabulary.

With a focus on scalability and access, she brings the same attention to detail for clients ranging from dense jurisdictions with ¾ of a million people in 400 square miles, to just 1800 in 3000 square miles. She manages BOLD’s comprehensive database of technical content, ensuring version control, and state and federal compliance. By running countless trainings for diverse user groups she can directly incorporate feedback into development and software iterations. She has facilitated functional exercises nationwide, as well as ADA compliance audits with the Department of Justice in New Mexico and California.

She resides with her husband outside of Boston, MA and is a Wilderness First Responder & local EMT in the White Mountains. She is also a ruthless enforcer of the Oxford Comma.


Jan Dudek, CBCP
Director of Client Relations

 Jan has a career record of excellence in organization, project management, customer service and high-level executive support. She is a leader in establishing customer service standards and delivering service that exceeds client expectations. Her focus on teamwork and quality is strong, and her communication skills ensure that teams run smoothly, working toward defined objectives within deadlines.

At BOLDplanning, Jan enhances the overall customer service experience for clients and tool users. She manages all aspects of BOLDplanning’s Customer Service Initiative and is involved with clients from the proposal and contracting stage to ongoing maintenance. She also is a primary point of contact for plan development issues, customer service and technical support.

In addition to her client relations focus, Jan is responsible for project proposals and document control for the BOLDplanning team. She is also involved with emergency plan development, meeting facilitation, client training, and system testing for our national customer base that includes high profile projects with the Commonwealth of Pennsylvania, the Judicial Council of California, the City of Chicago, and the Ventura County, California Health Care Agency.

Jan has been a critical team member for all mitigation planning projects. She has been actively involved in mitigation planning projects in New Mexico, Tennessee and Arkansas. This includes work on FEMA-approved plans for counties, cities, school districts, and colleges.

A native of Indiana, Jan is now a Tennessee resident and enjoys visiting with family and friends, gardening and motorcycle riding in her free time.


Matt Eyer, CBCP, PMP
Regional Manager

Matt uses his diverse background in emergency response and planning to provide technical expertise to the BOLDplanning Team. Matt is repeatedly lauded by clients for his ability to distill complex principals into simple concepts both in plan writing and in trainings and exercises. This allows for a deeper understanding of emergency management principals throughout organizations.

A graduate of Virginia Tech with a major in Environmental Science and a minor in Chemistry, he became an expert on response and mitigation. Building on his academic work he was asked to use his expertise in drafting a unique Biological Detection System Anthrax Response Plan, which was his entry into emergency management.

Multi-faceted projects are Matt’s specialty. He is currently working with Kansas and Wyoming to integrate all aspects of their emergency planning efforts; including Continuity of Operations Planning (COOP), Emergency Operations Planning (EOP), and Hazard Mitigation Planning (HMP). As part of this effort, Matt has written regional Hazard Mitigation Plans for the State of Kansas. In addition, Matt is working with clients throughout the United States in creating and maintaining emergency management plans. Current clients include the Denver Urban Area Security Initiative, Ventura County, California, Ramsey and Washington County, Minnesota, 105 Kansas Counties and 23 Wyoming Counties. He has also developed a wide range of response plans for a variety of organizations, from a Mortuary Surge Plan for Maricopa County Arizona to food security vulnerability assessments for the Air Force Institute of Operational Health.

Finally, Matt has deployed as a project manager to numerous disaster sites, including Hurricane Katrina and the State of Florida during the 2002 and 2003 hurricane seasons. A Project Management Professional (PMP), with Federal Emergency Management Agency Professional Development Series and the American Board for Certification in Homeland Security Certified Homeland Security Level V certifications, Matt is well versed in both legislative and regulatory requirements and real world response requirements.

A current Denver, Colorado resident with two small children, Matt can be found on a ski slope or on a surfboard when not working.


Billy Huddleston, CBCP
Senior Developer

Billy has worked with Internet technologies since their inception in the 1990s. Having worked with Dataworld / Net-Express and Xpansion Networks, he is a subject-matter expert in multiple programming languages and database types, telecommunications, cybersecurity, and the development of User Interfaces. Billy has a command of ASP, C, ColdFusion, SQL Server and experience with multiple Linux distributions, to name just a few. He founded Inner Vision Development Company (IVDC) in 2001, specializing in web development and hosting services.

As the Senior Developer for BOLDplanning, Billy has written and maintained the core software and related technologies surrounding the company’s flagship emergency planning tool, He has established all tracking systems related to server monitoring, software enhancements and product testing. He has also developed all of the interfaces used to communicate with third-party support systems, such as Single-Sign On with Active Directory, LDAP and SAML-compliant services.

Billy resides in Tennessee and works heavily with the East Tennessee animal rescue community in his spare time.


Will Minkoff, CBCP
Operations Manager

Will is BOLDplanning’s resident “weather expert”. He is well rounded in meteorology and natural hazard risk assessment and manages the wildly successful blog and @NashSevereWx twitter account. He’s a recipient of the National Weather Service’s Service Improvement Award and is a NWS Weather Ready Nation Ambassador.

An expert in communication and customer support, Will works closely with project managers and the BOLDplanning software development team to make sure that “the trains run on time” for each of our customers across the country. He uses his communications experience to pioneer the proactive BOLDplanning help desk model, is directly responsible for logging and dynamically tracking the customer solution rates and outcomes.

Will provides gap analysis services for ongoing COOP and EOP plans for multiple industries including private sector, health care, higher learning institutions, and public jurisdictions including the Cities of Chicago and Portland.

A graduate of Clemson University with a degree in political science, Will currently lives in Nashville, Tennessee with his wife and three children. In his free time he enjoys spending time cheering at his kids’ ball games, fishing, and of course, covering the weather.


Marilyn Nicholas, CBCP
Regional Manager

Marilyn has been leading Business Continuity (BCP), Continuity of Operations (COOP), Disaster Recovery and Crisis Management projects in both the public and private sectors for over twenty five years. She became a Certified Business Continuity Professional (CBCP) through Disaster Recovery Institute International in the early 1990’s. Marilyn’s undergraduate studies were in Management Information Systems and Computer Science, and she earned MBA from Washington State University, presenting her thesis on ‘Impacts of Continuity Planning on Operational Resilience’.

Marilyn has created and implemented enterprise wide continuity programs and executive crisis management programs for several national organizations and has managed over fifty disaster recovery exercises from pre-planning to post-cleanup. Her vast knowledge of disaster recovery planning, coordination and execution helps clients take their continuity programs to the next level.

Since joining the BOLDplanning team, Marilyn has demonstrated extraordinary achievements in simplifying the process for clients while guiding them in developing comprehensive, action oriented continuity programs. She has been responsible for the implementation of Continuity of Operations Plan (COOP), Business Continuity Plan (BCP), Business Impact Assessment (BIA) and Hazard Mitigation Plan (HMP) projects in Oregon and Washington, as well as leading continuity efforts in other parts of the country.

Marilyn is well known on the conference speaking circuit, and has been presenting and advocating preparedness projects across the country for many years. She can often be heard on college campuses and at community outreach seminars. She is regularly selected to lead classes and workshops about organizational resilience and assists small businesses with continuity planning on her own time. Marilyn began her volunteer work in educating the private sector about preparedness with the Oregon Continuity Planners Association in the early 1990’s. She is the current President of that organization, which meets monthly to discuss issues relating to staying in business through a disruption, keeping the local economy resilient, and supporting the public.


John Taylor, CBCP
Business Development Manager

John began his career over 20 years ago with the development of one of the first mass notification systems in the emergency management industry. After a successful term as a project manager and territory representative for this global company, John used these experiences to transfer to the infrastructure and advanced communication fields.

One of John’s most gratifying undertakings is the accomplishments he achieved while with the Red Cross as the lead for Emergency Support Functions (ESF) Mass Care and Logistics for the State of Alabama. While deployed in that position, he managed countless Level 1 – Level 4 disasters around the country including DR 671-15, DR 718 , DR 145-13, DR 750-13, DR077-13, Alabama 3/13 OTH, Central AL 4/14 FLT and the Dothan Alabama Hostage Situation. Working as an operational manager in such disasters gives him the clear view of what the Emergency Managers really need to help them make their job efficient and compliant in the field. John has assisted countless clients in the healthcare field, as well as state and local jurisdictions. He holds many advanced certifications from FEMA National Emergency Training Center, Emergency Management Institute, Center for Domestic Preparedness, and the private sector, including IS 100, 200, 300, 700, 800 and over 300 hours credit in the FEMA Professional Development Series.

Most recently John has spearheaded BOLDplanning’s Primary Care Association (PCA) and Community Health Care (HCA) outreach programs. His focus has been centered on emergency planning guidance from the Office of Assistant Secretary for Preparedness and Response (ASPR), Centers for Medicare and Medicaid Services (CMS). He concentrates his efforts on helping customers understand what the guidance is, and how it will impact their operations.
As a native of Tennessee, John attended Middle Tennessee State University in Murfreesboro, Tennessee after his career in the U.S. Navy as an HSL Anti- Submarine Warfare Operator (Gulf War Veteran). It is there that he received his bachelor’s degree in Aerospace Engineering.

John resides in Birmingham, Alabama and works with customers around the country. He is an avid runner and loves the outdoors.


Cassandra Wolff
Support Specialist

Cassandra began her career at BOLDplanning after graduating from the University of Tennessee, Knoxville with a Bachelor of Arts degree in Geography and Cartography.

Her career in emergency management started as a geospatial intelligence analyst for an all hazards resiliency team supporting the Department of Defense. It was during this time that Cassandra decided to focus her career in the emergency and crisis management field.

Cassandra has quickly progressed from her initial role as a GIS analyst to assisting in the development and writing of Continuity of Operations Plans (COOP), Emergency Operations Plans (EOP), Business Continuity Plans (BCP) and Hazard Mitigation Plans (HMP) across the United States.

Cassandra integrates her GIS degree and skills along with her passion for emergency management by assisting in the development and writing of state of the art mitigation plans across the United States. Additionally, Cassandra assists and leads the facilitation and evaluation of table top and functional exercises for BOLDplanning clients.

When Cassandra is not on an airplane or serving her clients, she is working out of the BOLDplanning Headquarters located in Nashville, TN where she stays busy reviewing, evaluating and up-dating COOP, EOP and BCP plans to ensure that they are FEMA compliant. Cassandra uses her passion for emergency management, her outgoing personality, and her knowledge of emergency management working with clients on-site and remotely to ensure that all of BOLDplanning’s clients walk away with a COOP, EOP and/or a BCP plan that are praise worthy.

When Cassandra is not working she enjoys cheering on the Tennessee Volunteers, exploring the great outdoors and volunteering her free time to various non-profit organizations.